What are your hours of operation?
Ordering is available 24 hours a day via our website. We are always happy to answer any questions and to hear your suggestions. Emails are answered all hours of the day, including weekends.
What is your privacy policy?
Any information that you submit to Little Peanut Boutique will not be sold or otherwise released to a third party. All personal information collected during your shopping experience is used to fulfill your order or advise you of the status of your order. If you have any concerns or questions please contact us via email at customerservice@littlepeanutboutique.com.
Can I place an order over the phone?
Yes! We welcome the opportunity to help you in any way select the items or answer any questions about all of the hip and trendy items we offer. Feel free to contact us at 714.862.3073
What payment types are accepted?
Little Peanut Boutique will accept Visa, Master Card, American Express.
How and when are products shipped?
Products are shipped via the USPS, Fed-Ex and UPS. We will not ship to P.O. Boxes, APO's or FPO's. Products are shipped Monday-Friday, excluding federal holidays. All order should be delivered between 7-14 business days. Custom orders will be handled on a case-by-case basis and may require longer delivery times. If you order a product that is not in stock, you will be contacted via email for an estimated time of arrival.
What happens to items that are returned undeliverable, refused or unclaimed?
Orders that are returned to us for an incorrect shipping address, unclaimed or refused will be charged a second shipping fee and a handling/service fee.
Do you ship Internationally?
At this time we are only shipping within the U.S.
Can I order an item that is out of stock?
Yes, we will be more than happy to order an out of stock item for you. It will take approximately 1-2 weeks for us to receive it. There are times when orders do take longer than 2 weeks or have been discontinued. In the event your item is no longer available, you will receive an email. We appreciate your patience in this matter.
How can I check the status of my order?
You will be notified via email once your order has been shipped. You may also contact us by email at customerservice@littlepeanutboutique.com or by phone at 714.862.3073.
Do you charge sales tax?
Orders shipped within the state of California will pay 8.75% sales tax. All other orders are exempt.
Can I cancel my order?
Items that are in stock can be cancelled providing they have not shipped. You must do this within 24 hours of purchasing. Personalized/Custom orders cannot be cancelled once they are placed.
Do you offer Express shipping?
Most of our products are available for Express shipping. Please contact us at customerservice@littlepeanutboutique.com with the shipping address and name of item for a shipping quote.
Is my transaction secure?
Shopping at Little Peanut Boutique is safe and secure.
What is your return or exchange policy?
We want you to be fully satisfied with your purchase. Products will be accepted for a full refund or exchange within 30 days if they remain unwashed, odor-free and tags (if applicable) still attached. Items should be returned in the same condition as you received them. personalized and Custom item are non returnable. Please contact us first to obtain a RMA number. Shipping back to Little Peanut Boutique is the responsibility of the customer in both cases. Items being returned should be insured. Damage that is caused by the Postal Service or other carrier is not the responsibility of Little Peanut Boutique. Shipping fees are non-refundable.
